Privacy Policy
Last Updated: October 2025
Welcome to DesignKing.lk (“we,” “our,” or “us”).
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://designking.lk or use our design, website development, and advertising services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information from you in several ways to provide our services effectively.
1.1 Personal Information
We may collect the following personal details when you use our website or contact us:
Full name
Email address
Phone number / WhatsApp number
Billing and payment details
Business name and address (if applicable)
Project or design-related requirements and content you provide
1.2 Non-Personal Information
When you visit our website, we may automatically collect:
Browser type and version
Device type and operating system
IP address
Pages visited and time spent on our website
Referral source (how you reached our site)
This information helps us analyze traffic, improve website performance, and enhance user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and deliver your orders and communicate about projects
To respond to your inquiries via WhatsApp, email, or web forms
To improve our website, products, and services
To send order confirmations, design updates, or project progress
To send marketing or promotional emails (only if you opt-in)
To comply with legal and regulatory requirements
We will never sell, rent, or trade your personal information to any third party.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience.
3.1 What Are Cookies?
Cookies are small text files stored on your device that help websites remember your preferences and improve functionality.
3.2 How We Use Cookies
We use cookies to:
Remember your session and preferences
Analyze website traffic and performance using tools like Google Analytics
Display relevant content and offers
You can disable cookies through your browser settings. However, some features of our website may not function properly without them.
4. Data Storage and Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
All data is securely stored on encrypted servers.
Access to personal data is restricted to authorized personnel only.
Online payments (if applicable) are processed through secure and verified payment gateways.
While we take all reasonable steps to protect your data, no system is 100% secure. By using our website, you acknowledge and accept this risk.
5. Data Retention
We retain your information only for as long as necessary to:
Fulfill the purpose it was collected for,
Comply with legal obligations,
Resolve disputes, and
Enforce our agreements.
Once data is no longer needed, it is securely deleted or anonymized.
6. Sharing of Information
We may share your information in limited circumstances:
With service providers who assist in delivering our services (e.g., hosting, analytics, payment processors).
With legal authorities, if required by law or to protect our legal rights.
With your consent, for specific collaborative projects or partnerships.
All third-party service providers are required to maintain strict confidentiality and data protection standards.
7. Your Rights and Choices
You have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal information (subject to legal or contractual obligations).
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us via info@thumbnailerr.lk.
8. Third-Party Links
Our website may contain links to third-party websites (such as payment gateways, social media, or portfolio platforms).
We are not responsible for the content, privacy policies, or practices of such third-party sites. We encourage you to read their privacy policies before providing personal information.
9. Advertising and Analytics
We use advertising and analytics tools such as Facebook Pixel and Google Analytics to monitor user activity and measure performance.
These tools may collect information such as pages visited, browser type, and user interactions for statistical and marketing purposes.
You can manage or opt-out of personalized ads via:
Google Ads Settings: https://adssettings.google.com/
Facebook Ad Preferences: https://www.facebook.com/ads/preferences/
10. International Data Transfers
If you are located outside Sri Lanka, please note that your information may be transferred to and processed in Sri Lanka or other countries where our servers and partners are located. By using our services, you consent to such data transfers.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The updated version will always be available on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact us at:
📧 Email: info@designking.lk
💬 WhatsApp: +94 710 612 500
🌐 Website: https://designking.lk